Internal use only Here For You training questionaire Your details Full name Email Department —Please choose an option—Food and BeverageFitness ClubFront OfficeSalesAccountsKitchenMaintenancePeople and CultureStoresHousekeepingSenior Management Job title Date you received training Next Questionnaire What does ACT stand for? Make a suggestion for each of the following: How can you be more attentive to guests or colleagues each day? How can you be confident in your interactions with guests? How can you be more thoughtful in your interactions with guests How can we ‘Listen to Learn’ with our guests and colleagues How can you ‘show your passion’ to Guests What might be a local area for guests to visit or a recommendation you might make -eg, for food - in the local area What does membership of The Club offer? Make one suggestion as to how we could improve the experience of our Guests while they are staying with us. I agree that I have attended and received training and information on the iNUA 'Here For You' Guest Experience programme. Back
